Privacy Policy

Last updated: July 2026

1. Introduction

The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR – Regulation (EU) 2016/679) and the Federal Data Protection Act (BDSG) as well as this privacy policy.

The controller within the meaning of the GDPR is:

Korinova
Vorstadt 84
55411 Bingen (Rhein)
Deutschland
E-Mail: contact@korinova.com
Telefon: +49 (0) 178 7824978

2. General Data Processing

When you access this website, information is automatically sent by your browser to our server. These so-called server log files are temporarily stored in a log file and deleted after seven days at the latest. This includes:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system and the provider used

The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the technically error-free display and the security of our website.

3. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device and save certain settings and data for exchange with our system.

We distinguish between two types of cookies:

  • Technically necessary cookies: These are required so that you can navigate the website and use basic functions (e.g. language selection). The legal basis is Art. 6 para. 1 lit. f GDPR.
  • Preference cookies: These save your settings (e.g. the selected language) for your next visit. The legal basis is Art. 6 para. 1 lit. a GDPR (consent).

You can configure your browser settings so that cookies are automatically deleted when you close your browser, or that the storage of cookies is generally prevented. Please note that the use of the website may be limited in this case.

4. Contact Forms

We offer you various contact forms on our website (product request, partnership inquiry, customer review and general contact form). When you contact us via these forms, the data you enter is transmitted to us and stored.

The following data is collected and processed when using our forms:

  • Product request: Name, email address, product name, product description, quantity, country/region, message, source (how you heard about us)
  • Partnership inquiry: Company name, contact person, email address, message, source
  • Customer review: Name, rating (1–5 stars), review text
  • Contact form: Name, email address, message, source

Purpose of processing: The processing of this data serves exclusively to process and answer your request. The legal basis is Art. 6 para. 1 lit. b GDPR (contractual pre-contractual) or Art. 6 para. 1 lit. f GDPR (legitimate interest in communicating with you).

Storage duration: The data is stored for as long as is necessary to process your request. It is then deleted unless legal retention obligations prevent this (e.g. tax or commercial law requirements).

Auto-response: After successfully submitting your form, you will automatically receive a confirmation email at the address you provided. This email contains a copy of your details and a thank-you message. This function serves as proof of your request and is processed by our email service provider.

5. Data Sharing

Your personal data will only be passed on to third parties if this is necessary to fulfill your request (e.g. to logistics partners as part of a product request) or if you have expressly consented. Otherwise, data will only be shared if we are legally obliged to do so or if it is necessary to enforce our rights.

6. Your Rights as a Data Subject

According to the GDPR and BDSG, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent given (Art. 7 para. 3 GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Hintere Bleiche 34
55116 Mainz

7. SSL Encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from 'http://' to 'https://' and by the padlock symbol in your browser line.

8. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or changes to services are implemented in the privacy policy. You can find the current version on this page.

9. Contact

If you have any questions about data protection or the processing of your personal data, you can contact us at any time:

Korinova
E-Mail: contact@korinova.com
Telefon: +49 (0) 178 7824978